Question 1

What do I need to flash my ECU myself?

Accepted Answer

You need a compatible OBD cable (K+DCAN or E-Net, depending on the vehicle series) and a Windows laptop. We provide the necessary software and detailed instructions. Optionally, you can also order the required cable from us.

Question 2

Is chiptuning harmful to my engine?

Accepted Answer

No, when performed professionally and with adherence to service intervals, our chiptuning is not harmful. We operate within the manufacturer's tolerances and place the highest value on engine longevity.

Question 3

Does my manufacturer's warranty expire?

Accepted Answer

Yes, as a rule, a software modification leads to the expiration of the manufacturer's warranty for the engine and drivetrain. You should be aware of this before tuning.

Question 4

Do I need to use fuel with a higher octane rating?

Accepted Answer

For optimal and safe performance, especially with Stage 2 or higher power levels, we strongly recommend using fuel with at least 98 octane (Super Plus). For some setups, this is mandatory.

Question 5

How long does it take to receive my tuning file?

Accepted Answer

After you have uploaded your original file to your customer portal, the processing time is usually up to 48 hours. For very new or complex ECUs, it may take a little longer in individual cases.

Question 6

What happens if I'm not satisfied with the tuning?

Accepted Answer

Your satisfaction is important to us. If problems arise, please contact us. We offer free revisions. In exceptional cases and after appropriate verification, a refund may also be possible. Please refer to our GTC and cancellation policy.

Question 7

When do I pay what?

Accepted Answer

Today you only pay for the hardware (flasher + cable, if ordered) plus a small 5 € deposit. The software tune is paid only after your tuning file is ready — the deposit is credited toward the final price. So you know what you'll pay upfront and take no risk.

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)